Zigpoll

Finseo connects to Zigpoll through its native webhooks. In the Zigpoll dashboard you create a webhook under Integrations, then Webhooks, pointing to your Finseo project webhook URL. From then on, Zigpoll POSTs every submitted response as JSON. Finseo detects the attribution answer and respondent email automatically, normalizes the answer into channel buckets, and merges it with the matching order conversion. If your survey structure is unusual, you map the answer, email, and order fields once in Attribution, then Workflows.

1. 01

   Post-purchase AI attribution

   Ask "How did you hear about us?" after checkout with Zigpoll. Answers naming ChatGPT, Perplexity, Gemini, or "an AI assistant" are bucketed as AI Search and merged with the order.

2. 02

   On-site survey attribution

   Zigpoll also runs on-site surveys before purchase. Capture the AI source early, and Finseo links it to the later order by email within a 90-day window.

3. 03

   Revenue per AI engine

   Once the response merges with the order conversion, the Attribution dashboard shows orders, revenue, and average order value per AI engine.

4. 04

   Custom survey structures

   Zigpoll payloads vary with your survey design. Submit one test response, review the stored payload in Attribution, then Workflows, and map the fields once. Future responses parse automatically.

5. 05

   Exact field control via Zapier

   Prefer explicit mapping? Use the Zapier trigger "Zigpoll, New Survey Response" with a Webhooks POST action that sends channel, freetext, and respondentEmail to Finseo.

Zigpoll is a survey and feedback tool used by ecommerce brands for post-purchase and on-site questions, and it is one of the few that ships native webhooks. That matters for AI attribution because answers from ChatGPT, Perplexity, and Google AI Overviews rarely pass a referrer, so click-based tools report those buyers as direct. A Zigpoll "How did you hear about us?" question captures the real source, and Finseo turns those answers into revenue per AI engine with a single webhook, no automation subscription in between.

1. 01

   Get your Finseo webhook URL

   In Finseo, click Connect on the Zigpoll integration card to reveal your project webhook URL with its token.

2. 02

   Create the webhook in Zigpoll

   In the Zigpoll dashboard, go to Integrations, then Webhooks, then Create webhook. Paste your Finseo webhook URL and save.

3. 03

   Submit a test response

   Complete your survey once. Zigpoll POSTs the response to Finseo as JSON, and Finseo tries to detect the answer and email fields automatically.

4. 04

   Map fields if needed

   If the answer is not detected, open Attribution, then Workflows in Finseo. The received payload is stored there. Map the answer, email, and order fields once; later responses parse automatically.

5. 05

   Open the Attribution dashboard

   See survey responses merged with orders and revenue broken down by AI engine, including ChatGPT, Perplexity, Claude, and Gemini.

How does Finseo connect to Zigpoll?

Through Zigpoll native webhooks. In the Zigpoll dashboard, go to Integrations, then Webhooks, then Create webhook, and paste your Finseo project webhook URL. Zigpoll then POSTs every submitted response to Finseo as JSON. No Zapier, Make, or custom code is required for the basic setup.

Through Zigpoll native webhooks. In the Zigpoll dashboard, go to Integrations, then Webhooks, then Create webhook, and paste your Finseo project webhook URL. Zigpoll then POSTs every submitted response to Finseo as JSON. No Zapier, Make, or custom code is required for the basic setup.

Do I need Zapier for Zigpoll?

No. Zigpoll has native webhooks, so the direct connection is enough for most surveys. Zapier is optional: use the trigger "Zigpoll, New Survey Response" with a Webhooks POST action if you want exact control over the channel, freetext, and respondentEmail fields sent to Finseo.

No. Zigpoll has native webhooks, so the direct connection is enough for most surveys. Zapier is optional: use the trigger "Zigpoll, New Survey Response" with a Webhooks POST action if you want exact control over the channel, freetext, and respondentEmail fields sent to Finseo.

What if Finseo does not detect the answer field?

Zigpoll payloads vary with your survey structure. Submit one test response, then open Attribution, then Workflows in Finseo, where the received payload is stored. Map the answer, email, and order fields once. Every future response with the same structure is parsed automatically.

Zigpoll payloads vary with your survey structure. Submit one test response, then open Attribution, then Workflows in Finseo, where the received payload is stored. Map the answer, email, and order fields once. Every future response with the same structure is parsed automatically.

What does the status parse_failed mean?

It means the payload arrived but Finseo could not identify the attribution answer automatically. Open the auto-created workflow in Attribution, then Workflows, and confirm the AI-suggested field mapping or set it manually. The stored response is reprocessed once the mapping is saved.

It means the payload arrived but Finseo could not identify the attribution answer automatically. Open the auto-created workflow in Attribution, then Workflows, and confirm the AI-suggested field mapping or set it manually. The stored response is reprocessed once the mapping is saved.

How are Zigpoll answers merged with orders?

Primarily by respondent email. When a customer submits a Zigpoll response and an order conversion with the same email arrives within 90 days, Finseo merges them. If your payload includes an order ID, Finseo uses that as the primary key for an exact match.

Primarily by respondent email. When a customer submits a Zigpoll response and an order conversion with the same email arrives within 90 days, Finseo merges them. If your payload includes an order ID, Finseo uses that as the primary key for an exact match.

How does Finseo classify the answers?

By keywords in the answer text. Mentions of ChatGPT, Perplexity, Claude, Gemini, Copilot, or "AI" map to AI Search and the named engine. Google, Instagram, TikTok, and similar map to their channels. Unusual wording lands in "other" until you add translation rules in the workflow.

By keywords in the answer text. Mentions of ChatGPT, Perplexity, Claude, Gemini, Copilot, or "AI" map to AI Search and the named engine. Google, Instagram, TikTok, and similar map to their channels. Unusual wording lands in "other" until you add translation rules in the workflow.

Can I use Zigpoll on-site surveys, not just post-purchase?

Yes. Zigpoll sends every submitted response through the webhook regardless of where the survey runs. On-site answers captured before purchase are linked to the later order by email, so the AI source stays attached even when the buyer converts days later.

Yes. Zigpoll sends every submitted response through the webhook regardless of where the survey runs. On-site answers captured before purchase are linked to the later order by email, so the AI source stays attached even when the buyer converts days later.

Is the Zigpoll integration included in my plan?

Yes. All Finseo integrations are included on every plan with no per-integration fees. Webhooks are configured on the Zigpoll side under Integrations, then Webhooks, and the attribution data appears in the same Finseo Attribution dashboard as your Shopify, Stripe, or CRM sources.

Yes. All Finseo integrations are included on every plan with no per-integration fees. Webhooks are configured on the Zigpoll side under Integrations, then Webhooks, and the attribution data appears in the same Finseo Attribution dashboard as your Shopify, Stripe, or CRM sources.